Travel & Tourism NCFE Level 3

Customer Service - Explore how travel and tourism businesses manage the customer journey and learn the skills to deal with arrange of customer service scenarios.

Cabin Crew - Explore the exciting world of being a member of cabin crew where you will learn about the roles and responsibilities before putting your skills into practise in our very own mock aircraft.

Hospitality - Explore the world of hospitality operations and find out how they stand out from the crowd before creating your own hospitality package. 

4 GCSEs at grade 4 or above, including English & maths. If you do not have grade 4 or above in both subjects, the minimum for the other subject is grade 3 or a full Level 2 at Pass grade or above with maths & English grades equivalent to those stated above. Students with grade 3 in either English or maths will be expected to re-take that subject in Year 1. You will attend an interview to check if the course is right for you.

After the course, you can study at college or university at a higher level, or use the skills and experience you have gained to progress further in your career in the Travel, Tourism & Aviation industry.

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West Yorkshire boasts a vibrant tourism industry, attracting millions of visitors annually. Travel and tourism courses play a crucial role in equipping individuals with the skills needed to thrive in this sector, directly addressing local skill needs in several ways. Skills such as customer handling, team-working, time management, computer literacy and IT skills have been identified as lacking in our region. As a curriculum, we embed this into our teaching, learning and assesement.

Nestled within a UNESCO World Heritage Site, our Travel & Tourism course thrives on the vibrant energy of tourism that surrounds us. We don't just read about destinations; we experience them first hand through active exploration. From behind-the-scenes tours of local hotels and travel companies to immersive visits to iconic attractions like Blackpool and Flamingo Land, we delve into the heart of tourism. Our adventures extend beyond the bustling cityscapes, inviting us to explore the serene beauty of the Yorkshire Dales and the dynamic capital of London. Every visit becomes a living lesson, enriching our understanding of the travel industry and the world around us.

We assess learning in ways that mirror the real world of travel. Instead of traditional exams, you'll craft training manuals, impactful reports, persuasive presentations, and engaging role-plays. These assesments immerse you in practical skills valued by industry professionals, ensuring you graduate prepared to hit the ground running.

...one of our recent course graduates went on to get the role of Operations Manager for Corporate Travel Management.

Exploring London and then creating guide books based on our visit!