Customer Service Specialist Level 3 Apprenticeship

Do you have excellent interpersonal skills? Are you eager to greet customers with a smile? Then this Advanced Apprenticeship is for you! You will engage with customers, handling their queries and complaints with professionalism and care, ensuring they receive positive and reliable service. This apprenticeship provides valuable skills that can be applied to hundreds of job roles in different sectors.

What's even better is that you'll learn and earn at the same time! Your employer will pay you to work for them while you attend college one day per week. In the classroom, you'll learn alongside other apprentices, sharing your experiences and insights.

Upon completion, many apprentices secure a permanent role or use their newfound skills to move to a new company. Plus, with your employer's support, you can progress to the Level 3 Team Leader Apprenticeship if you're involved in supervising others. This exciting opportunity to advance your career is available at Shipley College.