COURSE CODE: 7130
Customer Service Practitioner Level 2 Apprenticeship
COURSE DESIGNED FOR
Apprenticeships
CERTIFICATE / LEVEL
Level 2
START DATE
Start Dates Throughout The Year
DURATION
2 Years
COURSE FEE
Free
LOCATION
Shipley College
STUDY TYPE
Apprenticeships
DELIVERY TYPE
Blended Learning
CLASS TIME
Various - Various
CLASS DAY
Various
WHY CHOOSE THIS COURSE
As businesses and organisations rely heavily on customer satisfaction, this apprenticeship at Shipley College is designed to help you develop exceptional customer service skills. You'll learn how to provide excellent support and make every client feel valued. Remember, to be successful in this field, you must have strong interpersonal skills and be eager to greet customers with a smile.
Earn While You Learn
One of the best things about apprenticeships is that you earn while you learn. As an apprentice, you'll work for your employer and receive ongoing training and support. You will also attend college one day a week, learning in a classroom setting alongside other apprentices.
Your Path to Success
To succeed in this course, you'll need to enjoy working with people and be ready to be the friendly face that customers encounter.
By completing this apprenticeship, you'll have the opportunity to:
Progress onto the Level 3 Customer Service Specialist Apprenticeship, becoming an expert in the field.
Earn While You Learn
One of the best things about apprenticeships is that you earn while you learn. As an apprentice, you'll work for your employer and receive ongoing training and support. You will also attend college one day a week, learning in a classroom setting alongside other apprentices.
Your Path to Success
To succeed in this course, you'll need to enjoy working with people and be ready to be the friendly face that customers encounter.
By completing this apprenticeship, you'll have the opportunity to:
Progress onto the Level 3 Customer Service Specialist Apprenticeship, becoming an expert in the field.